“She no longer provides all the answers; she asks people what they should do. Previously she felt as though she needed to know and do everything and would get overwhelmed and exhausted. Now she empowers the staff”

“He has been very successful in setting out his stall to the Senior Management Team: he has clearly communicated how he operates, how he wants to be perceived and the contribution he wants to make”

“She is growing and developing her confidence which is in turn helping her grow her ambition. She is more confident now in dealing with other people, she’s started really growing her network”.”

“He has had to navigate some very difficult situations in his team, and he has worked really, really hard to keep the team focused on what they’re delivering. His ability to talk to people about these issues has been really helpful. I have been fantastically impressed personally by the way he has managed these situations with his direct reports”

“She has elevated herself. She now believes she’s confident and is a good leader and this has had an impact on how people see her.”

“Her ability to look objectively at her area of work / theme / has increased noticeably. Previously such discussions would have quite a personal element attached to them, making discussions about change quite difficult. She now embraces the need for change and is positively trying to develop our offers and implement new ideas”

“He has worked quite actively and positively with me to plan a restructure to be better positioned for the future and our changing priorities – this is distinctly different to the previous ‘that’s not how we do things”